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We currently accept the following:

- Visa
- American Express
- MasterCard
- Discover Card
- Paypal (Must be a U.S. account.)
- Apple Pay
- Klarna
- Reebok Gift Card
- Pre-paid gift cards: Visa, MasterCard, American Express

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Visit our Ordering & Payment page for more information.

Please use our order tracker to check your order status.
 

Visit our Ordering & Payment page for more information.

If you placed your order while logged into your Reebok.com account you can cancel your order within 30 minutes after your order was placed.

Please go to the My Account page and select the items in the order you would like to cancel. Once you have selected your item(s) please click confirm.

Also, please see our Returns & Refunds Policies. Or return a product using our Self Service Returns option.

If you want to order something else, simply place a new order online or call our online shop customer service team at 1-866-870-1743. Our team can help with the products you need. If you would prefer to chat with us please use the chat button on the lower right hand corner. 

Our online shop customer service team is available Monday – Friday, 8am – 11pm(ET) or Saturday and Sunday, 11am-7pm(ET). We’re happy to assist you.
 

Visit our Ordering & Payment page for more information.

REEBOK’S RETURN POLICY

We want you to be fully satisfied with your purchase. We offer free returns and exchanges on unworn, unwashed merchandise with tags attached. If your purchase doesn’t work out, you may return or exchange your Reebok.com product(s) within 30 days. Product(s) must be returned in original condition, including shoe box, and have all pieces present for a full refund.

PURCHASES MADE THROUGH REEBOK ACCOUNT

1. Sign In to your Reebok account
2. Go to your Orders.
3. Select View details on order you want to return.
4. Click Start your returns.
5. Select the product(s) you want to return. Then, click Next.
6. Select the reason why you want to return the product(s).
7. Confirm your return by clicking DONE. Then, click Next.
8. Select your return method. Then, click Next.
9. Review your return. Then click Submit.

PURCHASES MADE AS A GUEST

1. Go to the Returns Portal
2. Enter your order number (i.e. RBEC00000000) and email address. Then, click Next to view your order.
3. Select the product(s) you want to return. Then, click Next.
4. Select the reason why you want to return the product(s).
5. Confirm your return by clicking DONE. Then, click Next.
6. Select your return method. Then, click Next.
7. Review your return. Then click Submit.

Visit our Returns & Refunds page for more information.

Refunds will be issued back to your original form of payment within 3-5 business days of when the return is processed. Normal bank processing times do apply and may take up to a full billing cycle. If you paid with a Reebok gift card, you will be refunded via a new Reebok eGift card sent to your email. Should you have an issue with your refund, reach out to customer service.

Visit our Returns & Refunds page for more information.

Please use our Store Locator to find a retail store.